Patient Experience professional accompanying a patient at SHOMMA
Patient Experience

One person, your whole team connected

At SHOMMA you don't have to coordinate your health or repeat your story at every appointment. From the very first conversation you have a reference person: a healthcare professional who listens to you, organises your journey and makes sure the whole team knows you before you walk through the door.

Feeling accompanied is also health.

SHOMMA diagnostics room with TANITA body composition analyzer, OligoCheck, facial skin scanner, pulsometer, OMRON blood pressure monitor with ECG and genetic testing kit
What she does for you

You don’t have to take care of everything. We’re with you at every step.

Patient Experience connects your team, organises your journey and cares for every detail so you can focus on what matters most: your health.

With you at every stage

01

Discovery Visit

She welcomes you, listens to you and explains how we work, with no commitment.

02

360 Diagnosis

She organises your two days, sends you everything practical and introduces you to each professional.

Discover the 360 Diagnosis
03

Blueprint

She accompanies you in the results session, where you receive your plan and your priorities.

04

Comprehensive Individual Plan

She is your point of contact for appointments, changes and any non-clinical question.

05

Reassessment

She organises the new measurements so you can see your progress.

06

Membership

She remains your reference if you decide to continue with us.

A SHOMMA specialist listening to a patient in the consultation room

You choose how you want us to be close

Always at your pace, whenever you need us.

You choose the channel:

WhatsApp, email or phone.

You choose the frequency:

Before every appointment or only at the important moments.

You choose the timing:

You tell us when you prefer not to receive messages.

No monitoring, no insistence and no empty messages. Every contact has a purpose.

Why it matters

Mind and body do not work separately. Feeling accompanied changes how you live your health journey, and also how your body responds.

A smoother path

Having a reference person guiding the journey is associated with greater participation in screening, less time to diagnosis and treatment, and greater satisfaction with care.

Chan et al., CA: A Cancer Journal for Clinicians, 2023 (review of 61 systematic reviews).

Practical support also cares

Across 122 studies, practical support — the kind that helps solve day-to-day obstacles — was the most strongly related to keeping up health recommendations.

DiMatteo, Health Psychology, 2004.

Your body notices

In women who faced a stressful situation while accompanied, anxiety rose far less and support prevented the rise in cortisol.

McQuaid et al., Neurobiology of Stress, 2016.

Frequently asked questions

Your journey starts with a conversation.

SHOMMA Healthspan Center

A preventive and precision health centre for women.

C/ General Aranaz 49 Local 5, Madrid

mujer@shomma.com

C/ General Aranaz 49 Local 5, Madrid

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SHOMMA is a partner of

SEMETAC+ LongevitySEMAL

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